Welcome to SwoopAI! These Terms of Service (“Terms”) govern your use of the SwoopAI software-as-a-service platform (the “Service”). By accessing or using SwoopAI, you agree to these Terms. If you are entering into this agreement on behalf of an organization, you represent that you have authority to bind that organization.
1. Use of the Service
You may use the Service only in compliance with these Terms and all applicable laws. You must be at least 18 years old to use SwoopAI.
2. User Accounts
To access certain features, you must create an account. You are responsible for keeping your credentials secure and for all activity on your account.
3. Subscription and Billing
SwoopAI is a subscription-based service. By subscribing, you agree to:
- Pay all applicable fees
- Authorize us to charge your payment method on a recurring basis
- Cancel any time via your account settings (no refunds for unused time unless required by law)
Custom plans and invoicing are available for enterprise clients. Contact us for details.
4. Enterprise Use
If you are using SwoopAI under an enterprise agreement, additional terms may apply based on your negotiated contract. Enterprise features may include:
- Multi-user access and permissions
- SLA-backed uptime guarantees
- Dedicated support and onboarding
- Custom integrations
For more information or a custom quote, please contact us directly.
5. Acceptable Use
You agree not to:
- Violate any laws using the Service
- Upload or distribute harmful content (e.g., malware, spam)
- Attempt to copy, modify, or reverse-engineer the platform
- Interfere with system integrity or performance
We reserve the right to suspend or terminate accounts that violate these rules.
6. Intellectual Property
All content, features, and technology of SwoopAI are the exclusive property of [Your Company Name]. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
7. Privacy
Your data is governed by our Privacy Policy. We process your data only as needed to provide and improve the Service.
8. Availability
We aim to provide continuous Service access but make no guarantees about uptime. Planned maintenance or unexpected issues may affect availability.
9. Termination
You can stop using the Service at any time. We may suspend or terminate your account for breach of these Terms, or if required by law.
10. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our total liability for any claim relating to the Service is limited to the amount paid in the previous 12 months.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to the Terms
We may update these Terms from time to time. We’ll notify users of material changes. Continued use of the Service after changes means you accept the updated Terms.